
The Grande dame of Georgetown in Penang
Legendary hospitality and colonial charm of the Eastern & Oriental Hotel, a timeless landmark in the heart of Penang’s UNESCO World Heritage site.

First Impressions
A little Historical Context
As one of the most impressive heritage luxury hotels in Penang, the Eastern & Oriental, popularly known as the ‘E&O’, is an all-suite luxury hotel and the only one with a seafront in the George Town UNESCO World Heritage Site.
Widely revered as the grande dame of heritage hotels, the E&O was established in 1885 by the famed Sarkies Brothers whose architectural landmarks include the Raffles Hotel in Singapore and The Strand in Rangoon.
The Heritage Wing is the original site and historical heart of the hotel, characterised by its Moorish minarets and a soaring echo-dome lobby that provide the backdrop for khaki-clad doormen and pith-helmeted bellmen to welcome guests to its 100 elegant suites.
The Victory Annexe is an extended wing that opened in 2013, marking a significant milestone in the E&O’s history. Named after the original Victory Annexe, a magnificent 40-room addition unveiled by Arshak Sarkies in 1923, the new Victory Annexe features 118 Studio Suites and 14 Corner Suites.
Arrival Experience
Stepping into the Eastern & Oriental Hotel really does feel like travelling back in time to Penang’s colonial golden era. The check-in process is steeped in elegance, with staff offering a gracious welcome that embodies the hotel’s century-old tradition of hospitality. As I approached the iconic white façade overlooking the Andaman Sea, I was immediately struck by the grandeur that has attracted global travellers for generations. Proud doormen were on-hand to welcome and take instant care of luggage.
Lobby and Decor
The lobby is a magnificent testament to colonial architectural splendour. High ceilings, marble floors, and meticulously preserved heritage features create an atmosphere of refined sophistication. Vintage photographs and antique furnishings tell stories of the hotel’s illustrious past, with famous guests like Rudyard Kipling and Somerset Maugham seemingly still lingering in the air. The space seamlessly blends historic charm with modern comfort, offering a glimpse into Penang’s rich multicultural history.
Accommodations
For travellers comparing the best hotel suites in Penang, the E&O is often the benchmark. There have been upgrades to this historic building over the years and both wings offer sumptuous suites with slightly differing styles and outlooks.
Room Type:
My Corner Studio Suite in the Victory Annexe was a spacious 55sqm sanctuary that paid homage to the hotel’s storied past. Overlooking the Andaman Sea and George Town’s historic skyline, the room was a perfect blend of vintage elegance and contemporary amenities. The room came equipped with:
King-sized bed with premium linens
Flat-screen TV with satellite channels
Mini-bar and tea & coffee making facilities
Writing desk with sea view
Private balcony with breathtaking panoramic sea views and overlooking one of the hotel pools
Safe for valuables, Fluffy Robes, Umbrella, Sarong and Emergency torch
Twin vanity areas with guest amenities
Luxury marble-tiled bathroom with standalone claw-foot bathtub and an exquisite rain shower
Comfort Level
The King bed was super comfortable and ensured a restful night’s sleep, with premium linens that spoke of the hotel’s commitment to luxury. Despite being in the heart of George Town, the room’s soundproofing effectively minimised all street noise, creating a serene urban retreat.
Other Room Types Available
There are multiple suites available, each offering even more luxury and comfort. All room types maintain the hotel’s signature blend of historic charm and modern elegance.




Hotel Facilities and Services
Amenities
The E&O Hotel offers a comprehensive range of facilities:
24/7 reception desk
Complimentary Wi-Fi throughout the property
Two Swimming pools ( 1 in each wing) overlooking the sea
Fitness centre
PanPuri Organic Spa
Business centre
Daily housekeeping
The hotel’s amenities perfectly balance historic charm with contemporary convenience.
Customer Service
The staff at the E&O Hotel exemplify Malaysian hospitality. From the concierge to housekeeping, every interaction was marked by professionalism, warmth, and a genuine desire to make guests feel special. Their knowledge of Penang’s history and culture added an extra layer of richness to the stay.
Accessibility
While the heritage building presents some architectural challenges, the hotel has made significant efforts to accommodate guests with mobility needs. Ground floor areas and many facilities are wheelchair accessible, though it’s recommended to contact the hotel directly to discuss specific requirements.


Dining & Drinks
The E&O Hotel has become just as well known for its luxury dining and high tea in Penang. Offering multiple in-house dining experiences:
Sarkies Restaurant: All-day dining with international and local cuisine
Java Tree: Semi-formal dining with classic food dishes
Farquhars Bar: Vintage cocktail lounge
Palm Court: Afternoon tea venue with colonial ambiance
Planters Lounge: Sophisticated dining with sea-views
While the hotel offers multiple dining options, the surrounding area of George Town is a culinary paradise. Nearby dining highlights include:
Moh Teng Pheow Nyonya Koay – Multiple Michelin Guide award winner
Overall Dining Experience
The dining concept celebrates both the hotel’s colonial legacy and Penang’s rich culinary heritage, offering guests a good selection of the region’s flavours and proved to be an enjoyable experience.



Location and Things to Do
Proximity to Attractions:
The E&O Hotel is perfectly situated for exploring Penang:
Penang Museum: 5-minute walk
Khoo Kongsi: 10-minute walk
Clan Jetties: 10-minute walk
Fort Cornwallis: 15-minute walk
Transportation Options:
Rapid Penang Bus Stop: Adjacent to the hotel
Local taxi services: Readily available
Grab ride-sharing: Convenient and affordable (We used Grab with ease!)
Local Recommendations
Street Art Trail: Explore George Town’s famous murals
Penang Hill: Panoramic views of the island
Kek Lok Si Temple: Stunning Buddhist temple complex
Batu Ferringhi Beach: Waterfront entertainment & resorts
Local Food Markets: Experience Penang’s street food culture
Final Thoughts
Overall Experience:
The Eastern & Oriental Hotel offers an unparalleled journey through Penang’s history. It successfully preserves the elegance of a bygone era while providing modern comfort and exceptional service.
Recommendation:
Highly recommended for travellers seeking a historic, luxurious experience. Ideal for history buffs, couples, and those wanting to immerse themselves in Penang’s rich cultural tapestry. You can consider this one for the bucket-list!



Eastern and Oriental Hotel
⭐⭐⭐⭐⭐
📍 10 Lebuh Farquhar, Georgetown. Penang
📞 +60 4 222 2000
🌐 Eastern & Oriental Website
🛎 Book Online
Room Count: 232 suites and rooms
Price Range: MYR 600 – 1,800+ per night (seasonal)
Airport Transfer: Approx. 30-minute taxi from Penang International Airport
Photo Credit: Eastern & Oriental Hotel
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